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Shipping Policy

TheToolStore.ca currently ships using Canada Post and Purolator services. Your shipping charges will be displayed in the shipping portion of the check-out process.

* Click Here To Find Out If Your Address Falls Within Our $12.00 Flat Fee Limits.

$12.00 Curb Side Shipping Across Canada: At TheToolStore.ca you will find the lowest prices on a wide selection of tools and accessories. We set the bar very high for our competitors, making our prices and selection hard to match. At TheToolStore.ca you get $12.00 Curb Side Shipping to most destinations throughout Canada for any order with the following exceptions:

Remote Areas: $12.00 Shipping is not available where ground shipping is not accessible or in remote areas. $12.00 Shipping is also not available to the Territories (Yukon, Northwest & Nunavut)

Heavy Items: $12.00 Shipping is not available for items of heavy weight or items that have an irregular shape - these items will be marked with a . If the item you are purchasing shows you will be required to contact a customer service representative at 1-888- 768-8370 or 519-326-2461 for a rate quote. A $65.00 gate lift rate will apply for heavy items requiring a gate lift to be used.

Residential Charge: In some circumstances a residential charge of $30.00 will be applied to high traffic residential areas.

USA Delivery: Each order will have to be quoted a shipping amount prior to delivery. Customers are responsible for all custom and duty charges.

PLEASE INSPECT YOUR PARCEL WHEN IT IS DELIVERED: IF THE PRODUCT SHOWS SIGNS OF DAMAGE, PLEASE REFUSE DELIVERY AND CONTACT US BY E-MAIL OR PHONE. THE TOOL STORE WILL SEND YOU A REPLACEMENT AS SOON AS POSSIBLE.

Please contact a sales representative at 1-888-768-8370 or email at info@thetoolstore.ca, if you have any questions regarding shipping.


Canada Post   Purolator

Still need more information about our shipping? Please don't hesitate to contact us anytime!

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